PRIVACY POLICY
Last Updated: March 21, 2026
Welcome to Envied.ai ("Envied.ai," "we," "us," or "our"). Your privacy is important to us. This Privacy Policy explains how we collect, use, disclose, and protect your personal information when you use our website, mobile application, or any related services (collectively, the "Service"). By accessing or using the Service, you agree to the terms of this Privacy Policy and our Terms of Service. If you do not agree, please discontinue use of the Service immediately.
1. Scope and Acceptance
1.1 Application of Policy
This Privacy Policy applies to all users of the Service. It also applies to any information you provide to us in connection with your use of the Service.
1.2 Acceptance
By using the Service, you consent to our collection, use, disclosure, and protection of your information as described in this Privacy Policy. If you do not agree to these practices, please do not use the Service.
1.3 Trial Period
During any free trial period that we may offer, additional data collection and usage practices may apply, as outlined in this policy. Your continued use of our Service during the trial period indicates your consent to these practices.
2. Information We Collect
2.1 Information You Provide Directly
- Account Registration: When you sign up for the Service, you may provide personal details such as your name, email address, and username.
- Payment Information: If you choose to make purchases or subscribe to paid features, we (or our third-party payment processors) may collect billing and payment details (e.g., credit card information, billing address).
- Communications: You may provide information in your communications with us, including support requests, feedback forms, or other direct messages.
- Chat Interactions (User Content): When you interact with our AI models, you may send text messages only. The Service does not support file uploads or image sharing; any text you submit may be stored and processed as part of providing and improving the Service.
2.2 Information Collected Automatically
We and our service providers may collect information automatically through various technologies, including but not limited to:
- Usage Data: Information about your interactions with the Service (pages viewed, features used, dates and times of access).
- Device Information: Data about your device (operating system, browser type, unique device identifiers).
- Cookies and Similar Technologies: We use cookies, web beacons, and other tracking technologies to collect information about your browsing activities and enhance your user experience.
2.3 Information from Third Parties
We may receive information about you from third parties such as analytics providers, advertising partners, social media platforms, or payment processors when you link or engage with our Service or make payments through these external services.
3. How We Use Your Information
3.1 Service Provision and Personalization
Your information helps us provide, maintain, and improve the Service. This includes using the text messages you submit to tailor the AI companion experience, troubleshoot performance issues, personalize your interactions, and ensure secure transactions.
3.2 Enhancement and Analytics
We may aggregate, analyze, or otherwise evaluate user data to enhance our AI models and improve overall Service functionality. This may include, during any trial period, collecting additional data points to support our development, testing, and optimization efforts.
3.3 Marketing and Communications
We may use your contact information to send you Service-related updates, promotional content, or information about new features. You can opt out of marketing communications at any time by following unsubscribe instructions or contacting us directly.
3.4 Legal Compliance and Protection
We may disclose or use information if we have a good-faith belief that doing so is necessary to:
- Comply with applicable laws, regulations, or legal processes;
- Respond to lawful requests by public authorities, including to meet national security or law enforcement requirements;
- Protect our rights, property, or safety, as well as that of our users or the public; or
- Enforce or apply this Privacy Policy and our Terms of Service.
3.5 Additional Uses during Trial Period
During any free trial period, we may collect and utilize user data—including text-based User Content—for a range of internal purposes (such as product training, feature development, and user behavior insights). While we strive to use de-identified or aggregated data for these purposes, certain user data may be reviewed in the process of improving the Service.
4. Disclosure of Your Information
4.1 Service Providers
We may share your information with third-party vendors and service providers who perform functions on our behalf (e.g., hosting, analytics, payment processing, customer support). These service providers are contractually obligated to protect your data and only use it in accordance with our instructions.
4.2 Business Transfers
In the event of a merger, acquisition, reorganization, or sale of our assets, your information may be transferred as part of that deal. We will take reasonable steps to ensure that any receiving party agrees to protect your information consistent with this Privacy Policy.
4.3 Legal Requirements
We may disclose your information if required to do so by law, or in response to valid requests by public authorities (such as a court or government agency).
4.4 Protection of Rights
We may share information when we believe it is necessary to protect our rights, property, or safety, as well as that of our users or the public, or to enforce or apply this Privacy Policy and our Terms of Service.
5. Payment Processing
5.1 Third-Party Payment Processors
We use third-party payment processors that comply with PCI-DSS (Payment Card Industry Data Security Standard) or equivalent standards to process payments securely. We do not store your complete financial account information (such as credit card numbers); this information is provided directly to our payment processors.
5.2 Billing and Transaction Data
Payment processors may provide us with limited billing or transaction details (for example, the last four digits of your credit card, card type, billing address, transaction ID) so that we can maintain accurate records, handle refunds, manage customer service inquiries, and prevent fraud.
5.3 Bank Partnerships
We may partner with, or be approved by, financial institutions or banks to facilitate secure payment transactions. If you use such services, you may also be subject to that bank's or financial institution's separate privacy policies, which we encourage you to review.
6. Data Retention and Security
6.1 Data Retention
We retain your information for as long as your account is active or as needed for the purposes described in this Privacy Policy. We may also retain and use your information to comply with our legal obligations, resolve disputes, and enforce our agreements.
6.2 Security Measures
We implement reasonable technical and organizational measures to protect your personal information against accidental or unlawful destruction, loss, alteration, unauthorized disclosure, or access. However, no security system is foolproof, and we cannot guarantee the absolute security of your data.
7. Cookies and Tracking Technologies
We use cookies, web beacons, and similar technologies to improve and personalize the Service. For example, these technologies help us remember your preferences and understand how you use our Service. You can typically remove or reject cookies via your browser settings; however, doing so may affect your ability to use certain features of the Service.
8. Children's Privacy
The Service is not directed to children under 18. We do not knowingly collect personal information from children under 18. If you become aware of a user under 18 who has provided personal information, please contact us at support@Envied.ai so we can take steps to remove the data and terminate the child's account.
9. Third-Party Links
Our Service may contain links to third-party websites or services. This Privacy Policy does not apply to those third-party services. We encourage you to review the privacy policies of any external sites you visit.
10. International Transfers
Your personal information may be transferred to and processed in countries other than your country of residence. These countries may have data protection laws that differ from those of your country. However, we will take steps to ensure that your personal information remains protected in accordance with this Privacy Policy and applicable laws (for example, by implementing contractual safeguards).
To exercise any of these rights, please contact us at the email address provided below. We may request additional information to verify your identity before fulfilling your request.
11. Changes to This Privacy Policy
We reserve the right to modify this Privacy Policy at any time. If we make material changes, we will notify you by email (if provided) or by placing a prominent notice on the Service. Your continued use of the Service after any changes become effective constitutes your acceptance of the updated Privacy Policy.
By using Envied.ai, you acknowledge that you have read, understood, and agree to the data practices described in this Privacy Policy.